Shipping & Returns

CUSTOMER SERVICE

 Thank you for shopping at jusdamour.com. Jus D’Amour is dedicated to offering you prompt customer service. You may contact a customer service representative directly, via email at jdajusdamour@yahoo.com.
If immediate attention is required, feel free to phone us at (818) 770-6800.

OUR GUARANTEE

 We guarantee that your order arrives in safe, perfect condition. If, for some reason, your product arrives broken or damaged, please contact us immediately at jdajusdamour@yahoo.com and we can make immediate arrangements. Please include your order number within the email.

DISCLAIMER

 Jus D’Amour does not represent or warrant that the content accessible in this site is accurate, complete or current. Pricing and availability information is subject to change without notice. We reserve the right to refuse shipment of product to anyone for any reason.

RETURN POLICY

 Jus D’Amour is an artisan parfum company, we do not accept returns after purchase,
however if you would like to order a sample prior to purchase, you can order a 4 dollar via regular mail..

PAYMENT OPTIONS

 We accept American Express, VISA and MasterCard and Discovery. We also accept ATM cards with a VISA or MasterCard logo. 

 
Sorry, but we do not accept checks or CODs. We apologize for any inconvenience.

ORDER FULFILLMENT 
 Domestic orders are shipped Monday through Friday. We try to fulfil domestic orders within 72 hours of receipt providing it has been received before 10am PST. We cannot guarantee your order will be shipped out within 72 hrs, but we try our best to see that it does. Due to the complexities of international shipping, we can only process and ship international orders every 7-10 days. We thank you for your patience and understanding.

If an order contains a back-ordered or sold out product, we will not ship that order until the missing products are back in stock. Business days are Monday through Friday, excluding holidays.

Your credit card will not be charged until we ship your order.

ORDER CONFIRMATION 
 Once your order is placed with jusdamour.com, you'll receive two emails: the first will be your order receipt. Once we ship your order, we'll send you a second email containing your order tracking number.

SHOPPING CART ISSUES 
 If you are having trouble placing an order and your old order continues to appear on the "Confirm Your Order" page, you may need to reset your shopping cart.

Back
Testimonials
The Perfect Fragrance for All Time

I ordered my first bottle of Jus D'Amour about 3-4 months ago. It is absolutely amazing and delightful! I'm the kind of person who doesn't feel...
Read More ->


Nice doing business with you!

I am a die-hard Roy Jones Jr. fan so when I found out he had some cologne and jewelry line from JusDamour.com I had to support my favorite fighter of...
Read More ->


Outstanding customer service!

It is so incredibly gracious and exceedingly professional that when you call with a question, a person answers the phone who will talk you through...
Read More ->


MOST BEAUTIFUL

I stole the title for this testimonial from Mercedes' sumptuous new album RAY OF LIFE. So seldom do you hear a performer's heart and soul in every...
Read More ->


Awesome of of a kind

I received a bottle for a gift and been hooked ever since. All of the scents are unique. Sometimes I have people following me in random places asking...
Read More ->